These FAQ's are some common inquiries from our customers. Please contact us directly at customerservice@nuvo.us if you have any questions or concerns not covered here.
A powerful fan draws in contaminated air at the top of the unit (to increase the intake of exhaled air). The air then passes through the UVC chamber where pathogens are destroyed. The disinfected air exits the bottom of the unit.
Ultraviolet (UV) energy is a portion of the electromagnetic spectrum (which includes visible light, infrared, microwaves, etc.). The “C” portion of the UV spectrum includes wavelengths between 200 and 280 nm. These wavelengths are readily absorbed by the DNA and RNA of microorganisms, which deforms the structure of the DNA and prevents the organism from replicating. In simpler terms, after microorganisms (such as viruses, bacteria, or mold) are exposed to UVC they can no longer reproduce.
Both nUVo Tower and Traveler are safe to use in occupied spaces thanks to our patent-pending UV blockers, which ensure the amount of UVC that can escape the unit will not exceed the ANSI safety limits.
No. nUVo™ uses a bulb with a type of glass that blocks the transmission of wavelengths that produce ozone.
UVC is effective against a range of pathogens, not just viruses. Both Tower and Traveler have been proven effective against bacteria, virus, and mold. Microbiological Performance Test Report
Air purifiers are designed to capture airborne particles, while air disinfectors are designed to ensure airborne pathogens are inactivated. If your goal is to reduce the allergens (such as pollen) in your home then you’re looking for an air purifier, but if your goal is to reduce your risk of coming into contact with an airborne pathogen (a virus, bacteria, or mold) then you’re looking for an air disinfector such as nUVo™ Tower and Traveler.
There may be certain instances depending on the room environment where nUVo™ is placed where some dust may build up in the holes around the base. If that happens, run the unit on high speed while wiping the bottom with a cloth and brush to loosen the dust.
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